Returns & Exchanges

We want you to be fully satisfied with your QUOC gear, which is why we offer a 28-day return window for all items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back on the road or trail as quickly as possible.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the shoes in their original branded box and pack them securely inside a shipping carton to prevent damage during transit.

  • 3.
    Ship to QUOC

    Print your generated shipping label, attach it to the outside of the package, and drop it off at your nearest authorized carrier location.

  • 4.
    Inspection and Refund

    Once our warehouse team inspects the returned goods for quality assurance, your refund or exchange will be processed within 5-7 business days.