Returns & Exchanges
We want you to be fully satisfied with your QUOC gear, which is why we offer a 28-day return window for all items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back on the road or trail as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the shoes in their original branded box and pack them securely inside a shipping carton to prevent damage during transit.
- 3.Ship to QUOC
Print your generated shipping label, attach it to the outside of the package, and drop it off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund or exchange will be processed within 5-7 business days.